After installing the latest cumulative updates to OCS 2007 R2 some services don’t start

Posted by Ståle Hansen on 09/04/2010

I have experienced this issue in my latest OCS deployments now and want to share this information. This issue happens after installing the january cumulative updates server-side. This issue is not related to the CryptoAPI issue described here: http://msunified.net/2009/10/14/for-now-hold-off-on-installing-kb-974571-on-ocs-2007-r2-servers-and-possibly-r1/

The Problem

I have experienced this issue on Enterprise Front End servers and Mediation servers
The after reboot it takes for ages to be able to connect through RDP, ping works fine
When you finally log in you find that the Front End or Mediation service has not started
When you start the services everything works fine

The Solution

Set the services below to automatic start
- [Winmgmt] – Windows Management Instrumentation
- [Keyiso] – CNG Key Isolation
- [WMIapsrv] – WMI Performance Server
- [Rasman] – Remote Access Connection Manager
On the Enterprise Front End server set the rtcsvr dependent on the above services
- Open Command Prompt as administrator and run the below command
- sc config rtcsrv depend= WinMgmt/KeyIso/WmiApsrv/rasman
On the Mediation server set the rtcmedsrv dependent on the above services
- Open Command Prompt as administrator and run the below command
- sc config rtcmedsrv depend= WinMgmt/KeyIso/WmiApsrv/rasman

This entry was posted on 09/04/2010 at 00:14 and is filed under OCS 2007. Tagged: OCS 2007 R2, rtcmedsrv, rtcsrv, set services dependent on. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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