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Communicator 2007 R2 fails to open new window when double-clicking a Contact

Ståle Hansen — Tue, 29 Sep 2009 22:42:54 +0000

When using Microsoft Office Communicator 2007 R2, double-clicking a Contact fails to launch a new conversation window. However, you are still able to right-click a Contact, and start an IM session by selecting “Send an Instant Message.”

Cause: When double-clicking a Contact, OC 2007 R2 uses XML to initialize a new conversation window, and we’re finding several customers who have incompatible and/or legacy builds of MSXML.DLL that are encountering these failures.

Resolution: To resolve this issue, please install XML Version 6.0 and XML Version 3.0 SP7.

Microsoft Core XML Services (MSXML) 6.0 http://www.microsoft.com/downloads/details.aspx?FamilyID=993C0BCF-3BCF-4009-BE21-27E85E1857B1&displaylang=en
Microsoft XML Parser (MSXML) 3.0 Service Pack 7 (SP7) http://www.microsoft.com/downloads/details.aspx?familyid=28494391-052b-42ff-9674-f752bdca9582&displaylang=en

Thanks to Scott Oseychik for posting the solution here: http://blogs.msdn.com/scottos/archive/2009/09/25/communicator-2007-r2-fails-to-open-new-window-when-double-clicking-a-contact.aspx

Posted in Office Communicator Tagged: MOC, Office Communicator

Office Communications Server 2007 R2 Downloads

Ståle Hansen — Sun, 09 Aug 2009 14:34:05 +0000

Last update on 30/08/2009

Latest updates and hotfixes:
July OCS Updates

Desktop client installation media:
Office Communicator 2007 R2 Trial
Office Communications Server 2007 R2 Attendant
Office Communications Server 2007 R2 Group Chat client
Office Live Meeting 2007 client and addin
Recording Converter for Microsoft Office Live Meeting 2007
Agent Communications Panel for Microsoft Dynamics CRM 4.0
Messenger for Mac 7.0.2

Mobile client installation media:
Office Communicator Mobile 2007 R2 (SmartPhone)
Office Communicator Mobile 2007 R2 (Pocket PC)
Office Communicator Phone Edition 2007 R2 (Tanjay)
To install directly on the cellphone and get java client, use http://getcomo.com

Testing, Training and Troubleshooting Guides:
Office Communicator 2007 R2
Office Communications Server 2007 R2 Group Chat
Office Live Meeting Client for Office Communications Server 2007 R2
Unified Communications Adoption and Training Kit 2007 R2
Unified Communications How-To

White Papers and Technical Documents:
Microsoft Office Communications Server 2007 R2 Technical Documentation
Microsoft Office Communications Server 2007 R2 Deploying Certificates White Paper
Microsoft Office Communications Server 2007 R2 Site Resiliency White Paper
Unified Communications Phones and Peripherals Datasheet
The UC White Paper
Configuring XMPP Gateway with Jabber XCP 5.4
Configuring XMPP Connectivity to Gmail
OCPE Device (Tanjay) Upgrade Guide

Post was based on a great post by Aaron Tiensivu: http://blog.tiensivu.com/aaron/archives/1834-My-collection-of-OCS-2007-R2-information-official-MS-download-links-only.html

Posted in Mobile Apps, OCS 2007, Office Communicator

July OCS Updates

Ståle Hansen — Sat, 01 Aug 2009 23:20:32 +0000

Communicator Attendant Hotfix

http://support.microsoft.com/?kbid=970275

Communicator Rollup – July 2009

http://support.microsoft.com/?kbid=969695

Communicator Phone

http://www.microsoft.com/downloads/details.aspx?familyid=565595be-6cf3-4a61-a1e4-12555749ca64&displaylang=en

Communications Server:

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=b3b02475-150c-41fa-844a-c10a517040f4

Live Meeting Client Update:

http://support.microsoft.com/kb/969697

Conferencing Addin for Outlook:

http://support.microsoft.com/kb/969696

Group Chat Update Package:

http://www.microsoft.com/downloads/details.aspx?FamilyID=e5924bf9-b042-4c53-b4a6-79c7e5c9749b&displaylang=en

Links to sources below, thanks guys for some great posting
http://ocsguy.com/2009/08/04/microsoft-releases-live-meetings-updates/
http://blog.misthos.com/2009/07/july-ocs-updates.html

Posted in OCS 2007, Office Communicator Tagged: OCS 2007 R2, Patches, Updates

How to appear offline in MOC

Ståle Hansen — Thu, 18 Jun 2009 23:44:20 +0000

Sometimes it is nice to be able to appear offline when you are logged in using Office Communicator. Setting for using this is when you need to be offline but appreciate being able to see presence of others in Communicator, Outlook and Sharepoint. To apply this you need to use regedit:

You need to create following registry DWORD and set its value as 1 to enable it.
The DWORD name is EnableAppearOffline, type is REG_DWORD and location is
- My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Communicator.
After making above change, exit from office communicator (from system tray) and relaunch it.

Posted in Office Communicator Tagged: Appear offline in MOC, Microsot Office Communicator, OCS 2007 R2

Save password in MOC

Ståle Hansen — Wed, 27 May 2009 21:57:20 +0000

If you have users with computers that are not joined to the same domain that their OCS account is homed to, the users always have to type the password when logging on using Communicator. This is the default setting in Communicator. There is a registry setting for enabling the “remember password” checkbox in the Communicator sign in dialog. I have tested it with non domain joined computers and it works like a charm. Here’s what you do

Open Registry editor
Locate the following key
1. HKLM/Software/Policies/Microsoft/Communicator
If the key is not there
1. Create the Communicator folder
2. Create the key as DWORD and give it the name SavePassword
Set SavePassword=1.
This enables a checkbox to save password in MOC login dialogue.
After the password is entered it is saved into the registry
HKCU/Software/Microsoft/Communicator/AccountPassword
This registry key store in hashed value. Changing the hash requires re-entering the password.

Original article found over at OCSpedia.com http://www.ocspedia.com/FE/How_to_Save_Password_MOC.htm

Posted in Office Communicator Tagged: Communicator, Microsot Office Communicator, MOC, OCS, Password

Office Communicator Custom Presence States

Ståle Hansen — Wed, 22 Apr 2009 22:54:13 +0000

Any Post starting with this disclaimer means that this post was not written by me however I liked it and added to my blog. I will also include the link to the original or similar post to provide credit to the original author

http://technet.microsoft.com/en-us/library/bb963925.aspx
http://blogs.technet.com/toml/archive/2007/11/30/oc-custom-presence-states.aspx
http://blog.tiensivu.com/aaron/archives/1341-Little-known-Office-Communicator-2007-feature-Custom-Presence-States.html
http://blogs.technet.com/brettjo/archive/2008/08/19/communicator-and-ocs-tech-tip-8-custom-presence.aspx

Office Communicator 2007 offers a few user defined areas, the Note, your location and Custom Presence

Please note something important – there is no defined custom presence that includes the Yellow (away) status. The reason is that it is not supported as it was deemed to be a value that you wouldn’t set yourself but would be set based on your activity. I would agree with that for Away but Be Right Back I can set but it is what it is. What happens if you set one of the states to the Yellow (away) states – none of the custom presence items show.

Another item to note that can be a bit annoying – you can’t sign in with the custom presence, you have to sign in with a standard state and then change. My approach is to pick the state that matches what I will eventually select with my custom text.

Universal limitations

You can only define up to 4 custom entries.
Maximum length of the custom presence description is 64 characters.
XML customState availability can be set to “online”, “busy” and “do-not-disturb”.
If you want the custom states set for everyone on the computer system instead of the current user, you need to change the .REG file from HKCU to HKLM. (Mostly only useful for TS servers)

Here is syntax for presence.xml used for what you see and a reg file syntax is also included. Please note that you can put the xml anywhere just update the reg file syntax for the correct path.

NOTE: The LCID=”1033″ specify the language of the clients you want the custom presence to be displayed . 1033 is english, if your contacts have clients with different languages you need to find the corresponding language code. See list of locale ID (LCID): http://msdn.microsoft.com/en-gb/goglobal/bb964664.aspx You can have multiple languages for the same state so that it works for different clients. If you use the program that you can download at the bottom of this post you need to manually change the LCID in the generated xml

    <customState ID=”1″ availability=”online”>
        LCID=”1033″>Out and about – use mobile
        LCID=”1044″>Out and about – use mobile
    customState>
    <customState ID=”2″ availability=”Busy”>
        LCID=”1033″>Down in the lab – use mobile
        LCID=”1044″>Down in the lab – use mobile
    customState>
    <customState ID=”3″ availability=”busy”>
        LCID=”1033″>Reviewing program documents
        LCID=”1044″>Reviewing program documents
    customState>
    <customState ID=”4″ availability=”do-not-disturb”>
        LCID=”1033″>Executive Briefing with Customer
        LCID=”1044″>Executive Briefing with Customer
    customState>
customStates>

and here is the syntax of the reg file

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Communicator]
@=””
“CustomStateURL”=file:///C:/Users/toml/Documents/presence.xml

A program has been written to automate this process

Setting the Pre-Req’s on Vista and MOC R2

Amending the registry:

1) Start –> RegEdit.exe

2) Navigate (by double clicking) to the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Communicator

3) Change the EnableSIPHighSecurityMode key name to be 0

4) Right click EnableSIPHighSecurityMode –> Modify –> change it to 0 –> OK

It should look like this:

5) Close the registry editor.

Go here to download the tool: http://www.confusedamused.com/notebook/communicator-2007-custom-presence-tool/

Posted in Office Communicator Tagged: Custom Presence States, language code, LCID, Locale ID, OCS 2007 R2, Office Communicator