You see only a white screen when viewing Lync 2013 desktop sharing

On a couple of Windows 8 computers I have seen the issue where I receive only white screen when someone shares their desktop with me in Lync 2013.

This applies to

  • Fresh installed Windows 8 computer
  • One year old Windows 8 computer
  • Lync Peer to Peer collaboration
    • The issue is consequent so it is not a specific deployment issue
  • Lync conference
    • All other attendees can see the screen fine so it is not an appsharing issue
  • The issue is client related so it will be present for Lync Online as well as Lync on-premises

The experience

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