Why certified for #MicrosoftTeams devices are important

Part of succeeding with Microsoft Teams in the organization is to use certified for Microsoft Teams devices. There is a difference between consumer devices and business headsets. The major difference for headsets is noise cancelling in the microphone and cameras support the Teams video codec.

A consumer headset is prone to amplify the sounds around you, business headsets focus on your voice and work better in noisy environments. Most importantly, headsets certified for Microsoft Teams support wideband audio with the SILK codec used in all Teams clients, which means you sound better for your audience than with a consumer headset. All certified for Teams devices will be updated to support the new SATIN codec coming in Q2 2020.

Devices certified for Microsoft Teams are all listed and updated at https://aka.ms/TeamsDevices. Some of the advantages for the end-users are:

For an administrator the advantages are:

What about certified for Skype for Business devices?

They support the SILK codec too, so all good, but they may not have newer functionality like the Teams button found on certified for Teams devices. You can even use certified for Lync 2013 devices. Everything older than that is not OK, like Lync 2010 and OCS 2007 certified devices. Reason? No support for wideband SILK codec. Keep this in mind if you have upgraded from OCS and Lync to Skype for Business to Microsoft Teams.

It is common to find consumer devices in business environments, because the awareness of the the above features are low. But this is important, because if we have done all the network optimization and made sure users are adopting Teams, the last mile with a proper device is where we fail too often. Use my CQD PowerBI report to identify devices used in your environment and correlate the findings with devices listed at https://aka.ms/TeamsDevices.

Want a PRO headset for focus while working and travelling that is certified? Check out this unboxing and first impressions YouTube video. Watch the video to get my thoughts on the Bluetooth dongle that comes with the wireless headsets at 5:41

Need more Microsoft Teams insights like this? Check out the monthly updated book Office 365 for IT Pros where I write the calling and meetings chapter.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.