[tweetmeme source=”stalehansen” only_single=false]Found a post by Mark Fugatt about some great material on UC and OCS. “UC How To” is a great tool that I find useful for pilot users in my deployments. Since the tool is in Englishit will not suffice as the training tool in a production deployment for my Norwegian customers, but it is a great resource. The Unified Communications Adoption and Training Kit 2007 R2 is a great resource for deploying an UC solution in production and gives tips about how to go about and inform the users etc.
Heres the original post by Mark Fugatt: http://blogs.technet.com/mfugatt/archive/2009/08/26/some-useful-uc-training-material.aspx
- UC How To The Microsoft Unified Communications “How-To” training tool is a Microsoft Silverlight™ 2 application that provides step-by-step instructions for common UC tasks. You can customize the How-To application to your company’s needs based on the UC features you’ve installed. For example, if you have installed all UC features except Communicator Mobile and Communicator Group Chat, you can modify the XML file so that those features and topics do not appear in the interface. Web version can be found here: http://stage.xcarab.com/microsoft/rolodex/
- Unified Communications Adoption and Training Kit 2007 R2 The Unified Communications Adoption and Training Kit for 2007 R2 provides guidance and resources for IT Pros, Helpdesk, and Trainers to speed adoption and usage of Unified Communications technologies in the enterprise. The kit includes Planning Checklists, Awareness materials, including Poster, Door Hangers, and E-mail samples, and User Education Materials such as Quick Reference Cards, Flash Cards, and links to Web-based Training.