Session from TechEd North America 2014 is online

Recently I had the honor to speak at TechEd North America in Houston. I had a blast doing the session and I really want to thank those who attended my session. Some of the comments I got after the session makes it apparent that managing Phone numbers in Lync is becoming a challenge lots of organizations need to have a strategy for.

During the session I concluded with the following

  • Use the E.164 format for all numbers, even the phonenumber and mobilenumber attributes in AD
  • Use extensions, not for short-dialing, but for authentication
  • Excel does not scale one, two or three years in to the deployment, I show you the tools you can choose from
  • Use PowerShell automation and add it to existing user management routines
  • If you have a complex deployment, use third party tools that have more logic and statistics built-in
  • If you have a multivendor environment, try out UniMax 2nd Nature that can manage other vendors as well
  • All scripts and oneliners are available at

View and download the video at Channel9


Here is some pictures from my experience


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